Reimbursify Customer Care

Updating your credit card in the Reimbursify app is easy.  Here's how you do it:    1. From the main dashboard tap on the PROFILE icon which is at ...

When you first create your account and provide your insurance information, it will say, "Pending Verification" for your insurance company in our a...

When filing reimbursement claims, the amount for which you are seeking reimbursement should equal the final amount that was paid, which should also equal...

Why should I use Reimbursify to file claims for me, when I could just send them to my insurance company myself? Guaranteed Delivery Your claims won’t ...

When you run across the term “Allowed Amount” on your health insurance Explanation of Benefits statement (EOB), it can cause some confusion. Allowed A...

When trying to enable the Automatic Claim Status Updates feature in our mobile app, you might receive an “invalid credentials” error message, even if you a...

When verifying your Eligibility and Benefits via our VeriFAST website, the most common reason for receiving an error message is that you incorrectly ente...

On some rare occasions, insurance companies will send a reimbursement check to the practitioner, rather than their member. There are a few reasons for this,...

Reimbursify works with almost all outpatient claims using the CPT (Current Procedural Terminology) & ICD-10 (International Classification of Disease) co...

You can add dependents to your account via the Reimbursify mobile app by following the instructions on this page. In some cases, it might not be possibl...