Reimbursify Customer Care

The NPI number of a provider is required by all insurance companies to process a professional reimbursement claim. Did you try looking up your provider in ...

You can only specify one insurance provider at a time with Reimbursify.  A separate Reimbursify account would be required to submit claims to your dependen...

Dependents can only be added by the primary insured, or the spouse of the primary insured.

You can delete your account from within the Reimbursify app following these steps: Log into the Reimbursify app on your phone.  Tap the "Profile&quo...

Unfortunately, Reimbursify currently only works for humans. We love our pets and hope that someday we will be able to help you get reimbursed for the health...

Yes, Reimbursify works with TRICARE.  When you submit your first TRICARE claim through Reimbursify, we will send you a link to a secure form asking for ...

You can easily reset your password from within the Reimbursify app by following these steps.  Tap the profile icon in the bottom right corner of the ap...

If you purchased a 10-pack of claim credits and have used a few, you can see how many are remaining at the top of the Profile screen in the app. NOTE: If yo...

Incomplete claims that have not yet been submitted to your insurance company can be found in the "Draft Claims" tab of the Reimbursify app. Th...

Updating your credit card in the Reimbursify app is easy.  Here's how you do it:    1. From the main dashboard tap on the PROFILE icon which is at...