Reimbursify Customer Care

To change your insurance company or Member ID, tap the Insurance tab at the bottom of our app, then tap the "Edit" option in the "Insurance I...

Promo codes can be entered at the end of any claim filing process. Click the orange + button on the dashboard and go through the claim filing screens. You&#...

Reimbursify currently only supports one insurance plan (there are plans to support multiple plans in the future) but it's easy to change your insurance ...

The NPI number of a provider is required by all insurance companies to process a professional reimbursement claim. Did you try looking up your provider in ...

You can only specify one insurance provider at a time with Reimbursify.  A separate Reimbursify account would be required to submit claims to your dependen...

Dependents can only be added by the primary insured, or the spouse of the primary insured.

You can delete your account from within the Reimbursify app following these steps: Log into the Reimbursify app on your phone.  Tap the "Profile&quo...

Unfortunately, Reimbursify currently only works for humans. We love our pets and hope that someday we will be able to help you get reimbursed for the health...

You can easily reset your password from within the Reimbursify app by following these steps.  Tap the profile icon in the bottom right corner of the ap...

If you purchased a 10-pack of claim credits and have used a few, you can see how many are remaining at the top of the Profile screen in the app. NOTE: If yo...